Returns & Exchanges
At Free Shipping, we want you to love your new style, which is why we offer a seamless 30-day return policy on all unworn fashion items. If your purchase isn't the perfect fit, we provide complimentary return labels to ensure your experience remains completely cost-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Prepaid Label
Download and print the complimentary shipping label provided at the end of the return process; no hidden fees or shipping costs will apply.
Package Your Items
Place the unworn items with original tags attached into their original packaging and securely attach the prepaid label to the outside of the box.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing